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Fiilin
Solution · How it works

From signature to monthly routine, in 3 phases.

Installed in half a day, member onboarding that genuinely drives usage, and day-to-day operations that run themselves. Here's every step.

Get in touchSee the machine
A member getting their drink from the Fiilin machine
The full journey

From the first visit to the monthly routine.

Three phases designed to leave nothing to chance: a clean installation, onboarding that drives usage, and operations that run themselves.

A Fiilin machine installed in a gym, with a member placing an order
Phase 01

Preparation & installation

From approving the quote to the first drink served. We handle the logistics, you open the door.

Duration

To your schedule · ½ day on site

  1. 01

    Scoping video call

    30 min on video: where it goes, water supply, power socket, network connectivity.

  2. 02

    Defining the plans for your members

    We build the plans to offer your members with you (Essential, Progression, Unlimited — or bespoke).

  3. 03

    Integration with your management software

    A native connection to your tool (Resamania, Deciplus, Sportigo, Heitz): member account, payment, reporting.

  4. 04

    Wrapping the machine

    Vinyl in the gym's colours, a co-branded home screen, and a drinks selection approved with you.

  5. 05

    Training the team

    30 minutes is enough: daily routines, handling simple cases, back-office access.

Phase 02

Launch

The first 30 days after go-live: this is when usage takes hold and habits form.

Duration

≈ 30 days

  1. 01

    Launch kit

    A3 sheets, roll-ups, QR cards, a pre-made Instagram story. Everything arrives ready to put up.

  2. 02

    Opening event

    An opening day run in partnership with the club: a first drink on us, a catalogue walkthrough, and members getting signed up.

  3. 03

    Launch offer

    Fiilin covers half of the machine's first fill so you can give every member the plan free during the first month after installation.

Phase 03

Day-to-day operations

The steady state: you refill the hoppers, the machine cleans itself, Fiilin handles support.

Duration

Ongoing, monthly rental

  1. 01

    Refilling by the club

    The machine shows levels in real time and warns you before you run out. The manager tops up the powder hoppers and cups in 2 minutes, as sales come in.

  2. 02

    Ordering in 2 clicks

    Order your consumables (powders, cups) from Fiilin in the back office. Delivery within 48 to 72 working hours, wholesale prices scaled to your volume.

  3. 03

    Automatic cleaning & support

    A rinse after every serving, a full cycle every night. Telemetry, updates and a response within 48 working hours are included in the rental.

In numbers

The whole process, at a glance.

24 h

First reply to your enquiry

½

Day of on-site installation

30 min

Of team training

48 h

Support response time

How it runs

You refill, Fiilin does the rest.

The machine is rented, never bought. The manager tops up the powder hoppers and cups as sales come in — the rest (cleaning, support, updates) runs without you.

Consumables ordered in 2 clicks

  • Powders, cups and sachets à la carte from the back office
  • Delivery within 48 to 72 working hours
  • Automatic alert before you risk running out
  • Wholesale prices, adjusted to your monthly volume

A self-cleaning machine

  • Automatic rinsing after every serving
  • A full cleaning cycle every night, hands-off
  • Nothing to dismantle, no products to handle
  • The occasional wipe-down — 5 min a week

Support & updates included

  • Response within 48 working hours if something goes wrong
  • Parts and labour included in the rental fee
  • Remote software updates, invisible to you
  • Dedicated support by chat and phone
FAQ

What managers ask.

A question that isn't listed? Our team replies within 24 h.

You rent the machine from Fiilin (a monthly fee) and buy the consumables (powders, cups) directly from Fiilin, wholesale. You then resell the drinks to your members at the price you set — individually, on a subscription (recommended plan: €10/month for 1 drink per day + 20% off the second drink of the same day), or bundled into your own memberships.

The schedule is agreed with you after signing — logistics adapt to your availability and to the production of the machine wrap. On-site installation takes half a day: our technicians connect the machine (230 V socket + water supply) and train your team.

You do. The manager (or a team member) tops up the powder hoppers and cups as sales come in. You order consumables from Fiilin in a few clicks, delivered within 48 to 72 working hours.

The machine is self-cleaning: automatic rinsing after every serving, plus a full cleaning cycle daily. Nothing to dismantle, no products to handle. An occasional wipe-down keeps the outside spotless.

Our support team steps in within 48 working hours. Parts, labour and software updates are included in the rental fee for the whole rental period.

Yes, with the main platforms on the market: Deciplus, Resamania, Heitz, Sportigo, bsport. Drinks slot into your memberships and packages, and payments go through the member's account.

Eight drinks per machine, each for a specific need: muscle recovery (whey), strength (creatine), endurance (BCAA), cardio (L-carnitine), pre-workout energy (booster), hydration (electrolytes), wellbeing (detox) and joints (collagen). Some come in several flavours. The selection is tuned with you to suit your members.

Every drink is formulated and manufactured in France, in HACCP and ISO 22000 certified facilities. Transparent composition: no preservatives, no artificial flavourings, no synthetic colourings. Technical data sheets available on request.

On-site onboarding during installation (around 30 minutes): daily routines, refilling the hoppers, back-office access. Short videos are available for new starters. Dedicated support by chat or phone.

Ready to open a new revenue channel?

A personalised video demo (20 minutes), a tailored quote within 48 h. No commitment, no card details.

Get in touch
Phone+33 6 15 92 48 84Emailcontact@fiilin.fr